Terms of Service

Last updated: June 2026

Welcome to ZOOOP. These Terms of Service ("Terms") form a legally binding agreement between you and ZOOOP ("we", "us", or "our") regarding your access to and use of the ZOOOP platform and related services (collectively, the "Services"). Please read them carefully before using the Services. By registering an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Service Description

ZOOOP is an AI-powered creative platform that provides AI image generation, video generation, audio and speech synthesis, lip-sync, and image and video editing, along with creative tools such as recipe templates and the Generative Canvas. We deliver the Services through the https://zooop.ai website and related applications. The Services integrate capabilities from multiple third-party AI model providers, and the specific features and models available may change from time to time.

2. Acceptance and Eligibility

You must be at least 18 years old and have full legal capacity to use the Services.
If you use the Services on behalf of an organization or company, you represent and warrant that you are authorized to do so and to bind that organization to these Terms.
Your use of the Services is also subject to other rules, policies, and guidelines we publish from time to time (such as our Privacy Policy, acceptable use policy, and billing rules), which form part of these Terms.

3. Account Registration and Security

You must register an account through a supported third-party account (such as Google, Microsoft, or X) or via an email magic link.
You must provide true, accurate, and complete registration information and keep it up to date.
You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.
You may not transfer, lend, or otherwise make your account available to others.

4. Credits and Billing

The Services use a credit-based billing system. Different AI features, models, resolutions, and durations consume different amounts of credits, as set out in the billing rules published on the platform at the relevant time.
Credits are purchased through payment channels such as Stripe. Except where required by applicable law or otherwise agreed by us in writing, purchased credits are non-refundable and cannot be exchanged for cash.
We may offer additional credits, such as daily login rewards or promotional grants; granted credits may carry validity periods or other restrictions.
We reserve the right to adjust credit pricing and billing rules. Adjustments will be published on the platform and apply to consumption occurring on or after the date of publication, without retroactive effect.
Under team/organization plans, credits are managed centrally by the organization account, and the applicable billing and seat rules are as shown on the checkout page and in the admin console.

5. User Content and Intellectual Property

This section sets out the core terms regarding the rights you hold in your own content.

5.1 Your input content. "Input Content" means the prompts, images, videos, audio, documents, and other materials you upload or submit to the Services. You retain all rights in your Input Content. You represent and warrant that you have the lawful rights to your Input Content and that its use does not infringe the intellectual property, privacy, likeness, or other rights of any third party.

5.2 Your generated content (outputs). "Generated Content" means the images, videos, audio, and other results you create through the Services using AI technology. To the maximum extent permitted by applicable law:

You own your Generated Content and may use it for personal or commercial purposes; and
Provided your account is in good standing (no arrears, ban, or violation-related action), we claim no ownership of your Generated Content.

5.3 We do not use your content to train models. Without your separate, explicit consent, we will not use your Input Content or Generated Content to train or fine-tune our AI models or those of any third party.

5.4 Limited license you grant to us. To provide, maintain, and safeguard the Services (such as storage, transmission, display, backup, content moderation, and technical support), you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display your content solely to the extent necessary for those purposes. When you choose to use sharing, public-publishing, or showcase features, you additionally authorize us to display the content you elect to make public to third parties in accordance with the relevant feature's settings. This license is solely for operating the Services and terminates when you delete the content or terminate your account (except for content we are required by law to retain, or backups/caches already generated for technical reasons).

5.5 Your responsibility. You are solely responsible for your Input Content and Generated Content and warrant that they do not violate these Terms or applicable law.

5.6 Feedback. If you provide us with suggestions or feedback about the Services, we may use such feedback without charge or restriction to improve the Services, and you will have no claim in respect of it.

6. Notes Specific to AI-Generated Content

AI-generated content may be subject to the terms of use of the relevant third-party AI model providers; you should review and comply with them before any commercial use.
Because AI models are probabilistic, identical or similar prompts may produce similar content for different users; we cannot guarantee the uniqueness of your Generated Content.
We do not guarantee the accuracy, completeness, legality, or fitness for a particular purpose of AI-generated content.
Under the current law of some jurisdictions, content generated purely by AI without sufficient human creative input may not be eligible for copyright or other intellectual property protection. We make no warranty as to the protectability of your Generated Content.

7. Acceptable Use and Prohibited Conduct

You must not use the Services to engage in, nor generate, upload, or distribute, any of the following:

Conduct or content that violates any applicable law, or that infringes the intellectual property, privacy, likeness, reputation, or other lawful rights of others;
Content involving child sexual abuse or exploitation, or intimate or sexualized content created without consent;
Hateful, discriminatory, harassing, violent, terrorist, or crime-inciting content;
Deepfakes of real people used for fraud, defamation, deception, or other improper purposes;
Misinformation, fraud, phishing, or impersonation of any person or organization;
Malicious code, unauthorized access to systems, or reverse engineering, scraping, or bulk automated abuse of the Services;
Circumvention of credit billing, content moderation, or any technical protection measures;
Reselling, sublicensing, or commercializing the Services themselves without our express written permission.

We may take measures against infringing content and accounts in accordance with our acceptable use policy and applicable law.

8. Content Moderation

We may use automated and/or human means to review Input Content and Generated Content for compliance.
For content that violates these Terms or applicable law, we may refuse generation, restrict access, delete or quarantine it, and suspend or terminate the relevant account as appropriate.
Content moderation does not constitute an obligation on us to monitor all content, nor does it diminish your responsibility for your own content.

9. Storage Service

We provide each user with a certain amount of free storage space; usage beyond that allowance is charged according to the storage billing rules published on the platform.
Free allowances and billing standards may differ for individual users and team/organization users.
If an account falls into arrears on storage fees, we may, after notice and in accordance with the applicable policy, suspend the service and delete the stored content after a reasonable grace period. Please back up important materials in good time.

10. Third-Party Services

The Services integrate third-party AI models, payment, storage, and sign-in services. Your use of third-party services may be subject to their own terms. To the extent permitted by applicable law, we are not responsible for the availability, content, or conduct of third-party services.

11. Our Intellectual Property

The Services and their related software, interfaces, trademarks (including the "ZOOOP" mark), designs, documentation, and all content other than user content are owned by us or the respective rights holders. Except for the rights expressly granted in these Terms, you may not copy, modify, distribute, or create derivative works without our prior written permission.

12. Privacy

Our handling of your personal information is governed by our Privacy Policy. By using the Services, you understand and agree that we collect, use, and process information in accordance with the Privacy Policy.

13. Changes and Termination of the Services

We may add to, modify, suspend, or discontinue the Services or any of their features from time to time.
You may stop using the Services and close your account at any time.
We may suspend or terminate your account if you seriously or repeatedly violate these Terms, or for legitimate legal, security, or similar reasons.
After termination, provisions of these Terms that by their nature should survive (such as intellectual property, limitation of liability, and indemnification) continue in effect; your data will be handled in accordance with our data retention policy.

14. Disclaimer

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
We do not warrant that the Services will meet all of your requirements, or that the Services or generated results will be free of errors or defects.

15. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for any indirect, incidental, special, punitive, or consequential damages (including loss of profits, data, or goodwill) arising from the use of or inability to use the Services.
In no event will our aggregate liability to you under these Terms and the Services exceed the fees you actually paid us for the Services in the 12 months preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain liabilities, so the above limitations may not apply to you in whole or in part.

16. Indemnification

You will indemnify and hold us harmless from any third-party claims, losses, liabilities, or expenses (including reasonable legal fees) arising from your violation of these Terms, violation of applicable law, or infringement of third-party rights.

17. Modifications to Terms

We may update these Terms from time to time. Updated Terms will be published on our website, and for material changes we will provide notice by reasonable means. Your continued use of the Services after updated Terms are published constitutes acceptance of them; if you do not agree, you should stop using the Services.

18. Miscellaneous

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign your rights or obligations under these Terms without our prior written consent; we may assign these Terms, including in connection with a transfer of business.

Contact Us

If you have any questions about these Terms, please contact us at support@zooop.ai.